NCC IT Services, Newry

NCC IT Services was set-up in 1980 and first started out as a retail shop selling computer hardware and software. As the market grew, we evolved into a fully serviced IT support company and provide IT support to hundreds of companies throughout Ireland.

We are partnered with a range of global IT companies, including Microsoft, Symantec, AVG, Toshiba, HP and Sage. Our long-established network of partners means we offer a dynamic range of specialist IT services which can cater for the demands of small-to-medium-sized companies and organisations.

We have a full team of dedicated IT specialists, which range from Server Engineers and Hardware Specialists right through to our help desk support and field engineers. NCC IT Services has also got dedicated Sage-accredited engineers to assist you with your Sage queries and provide rapid training and support. We constantly train our staff on all the latest tech updates so that we can deal with all your IT requirements. We pride ourselves on providing excellent response times and a professional service.

CLOUD SERVICES
Using Cloud services for your business has many benefits including; reduced outlay for new hardware, cloud services are easily and quickly scalable, it can be more secure and also provides better collaboration for remote or mobile teams. Our Cloud Services include the following:

• Back-up: We can provide off site back-ups to data centres meaning your onsite servers can be backed up securely and data can be recovered easily in the event of a disaster.
• Email: We can provide email through Microsoft Office 365 that will enable your team to access their email on all their devices simultaneously as well as share calendars and contacts with colleagues.
• File Storage: We can provide file storage on the cloud that allows better collaboration with teleworkers and also provides added backup.

IT SECURITY
Having a secure network and data is an essential requirement for every company and organisation. A network or data breach is now one of the biggest threats facing many small businesses and the cases are rising at an alarming rate. Cyber criminals proactively target small to medium sized companies in a number of ways including: blackmail, socially engineered bank transfers and data theft. NCC IT Services can provide a number of IT Security Services including:

• Antivirus protection
• Firewalls
• Data Encryption

HARDWARE
Building workstations and servers was the foundation that our company was built on. We can offer bespoke servers and work stations to meet unique requirements or we can provide a range of factory made options from our hardware partners. We have built up good buying power with a number of hardware suppliers and can offer very good deals on laptops, printers and other hardware requirements. All our hardware is tested and configured by our in house engineers before delivery and installation.

We are a hardware workshop and offer upgrades and repairs to computers, servers and laptops.

MANAGED SERVICES
Our IT support services are the backbone of our service offering. We provide the service in two ways:

• Remote Log-in: In the first instance our support engineers can remote into the workstation or server to diagnose the issue and resolve it. This service is first port of call and means that the issue can be resolved in the quickest possible time.
• On-Site Visit: If the issue cannot be resolved remotely, then one of our experienced field engineers can visit the site and resolve the issue.

We offer a range of Service Level Agreements that can be tweaked to meet your exact requirements and keep your business IT running.

BACK-UP & DISASTER RECOVERY
Companies and organisations that experience data loss can face a daunting future. In many cases large data loses have forced businesses to close and those that survive face profit crushing disruption. We provide both data back up and a disaster recovery which will give you an insurance that if anything did happen to your data or your premises, then we can have your IT back-up and running with a minimum of disruption. Our back-up service includes the following:

• Off site back-up onto the cloud
• Access to your data anytime
• No outlay in hardware costs
• The service works automatically
• Fully scalable and offers unlimited storage

SOFTWARE
We provide a number of software solutions from our partners which include the following:

MICROSOFT
We are a Microsoft Partner and offer the full suite of Microsoft software including:

• operating systems and office software

SAGE SOFTWARE
We are a Sage Business Partner and offer range of the Sage Products including:

• Sage Line 50
• Sage Act
• Sage Payroll
• We also provide training for Sage products.