Ryanair Seeks Journalist's Flat

Ryanair have announced it is "seeking possession" of the flat and contents of a London journalist after she wagered no one "enjoyed" flying with the budget airline.

In her article published on Friday, Daily Telegraph columnist Bryony Gordon said: "you never hear anybody casually mention that they have just flown with Ryanair, and that they really enjoyed it. I am willing to bet my flat and its contents that nobody has ever said the words 'Ryanair', 'marvellous' and 'service' in the same sentence."

This morning Ryanair reacted angrily to the column saying it receives thousands of letters each year from "satisfied customers" and publishes a small selection on its website. Ryanair said it had provided Bryony with the details of the web-pages and is now seeking the keys to her flat.

Ryanair’s Stephen McNamara said: "Ryanair is now seeking possession of the ‘flat and contents’ of Telegraph journalist Bryony Gordon since her claims that Ryanair passengers have never complimented our industry leading service are clearly false. Unfortunately for Bryony she overlooked the fact that Ryanair is the world’s favourite airline and provides the best on-time, baggage and flight completion performance of any major European airline, while also offering Europe’s guaranteed lowest fares.

"Ryanair will grow to 73 million passengers this year thanks to our industry leading customer service and we look forward to receiving the keys to Bryony’s ‘flat and contents’ in due course."

In her column, Ms Gordon said there were so many reasons to dislike Ryanair that there was barely space for them in her column, "or indeed the newspaper".

Recalling a recent flight, Ms Gordon said: "I thought that I might open the door mid-air and fling myself into the abyss if one more employee tried to sell me a scratchcard. The fanfare music they play when you land is particularly galling – like they are applauding themselves for managing to transport you in one piece - especially when you arrive two hours late with chewing gum stuck to your bum."

(DW/GK)