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16/02/2012
Financial Ombudsman Receives Over 7,000 Complaints
The Financial Services Ombudsman has reported some 7,300 complaints during 2011, with the insurance sector being the most complained about industry.
According to the Ombudsman's bi-annual review, the insurance sector attracted some 47% of the complaints with Payment Protection and Mortage Protection complaints accounting for 18% of the sector's total.
Meanwhile, the total number of complaints had levelled off after a number of years of record increases.
He said this showed the continued pressures faced by consumers, particularly in mortgages.
Over 40% of complaints against banks were linked to mortgages, while more than a fifth of insurance complaints were about payment protection or mortgage protection policies.
A 6% increase in complaints about investment products in the second half of
2011 was also reported in the bi-annual review.
(DW)
According to the Ombudsman's bi-annual review, the insurance sector attracted some 47% of the complaints with Payment Protection and Mortage Protection complaints accounting for 18% of the sector's total.
Meanwhile, the total number of complaints had levelled off after a number of years of record increases.
He said this showed the continued pressures faced by consumers, particularly in mortgages.
Over 40% of complaints against banks were linked to mortgages, while more than a fifth of insurance complaints were about payment protection or mortgage protection policies.
A 6% increase in complaints about investment products in the second half of
2011 was also reported in the bi-annual review.
(DW)
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04 January 2013
25% Rise In Advertising Complaints
Some 2000 complaints were lodged with the Advertising Standards Authority of Ireland(ASAI) in 2012, up some 25% on 2011. The advertisement which received the most complaints (400) last year was Paddy Power’s ‘Ladies Day at Cheltenham’, which asked viewers to spot whether women in the video were born female or were transgendered.
25% Rise In Advertising Complaints
Some 2000 complaints were lodged with the Advertising Standards Authority of Ireland(ASAI) in 2012, up some 25% on 2011. The advertisement which received the most complaints (400) last year was Paddy Power’s ‘Ladies Day at Cheltenham’, which asked viewers to spot whether women in the video were born female or were transgendered.
13 September 2012
Ombudsman Has 'Serious Concerns' Over Bank Handling Of Compliants
The government's financial-services watchdog warned yesterday that banks and other financial institutions are getting worse at dealing with complaints from the public. Financial Services Ombudsman Bill Prasifka said the high number of complaints and the outcome of the watchdog's findings were of "serious concern".
Ombudsman Has 'Serious Concerns' Over Bank Handling Of Compliants
The government's financial-services watchdog warned yesterday that banks and other financial institutions are getting worse at dealing with complaints from the public. Financial Services Ombudsman Bill Prasifka said the high number of complaints and the outcome of the watchdog's findings were of "serious concern".
30 April 2012
Number Of Data Protection Complaints Up 48%
The Data Protection Comissioner’s office received a record number of complaints from members of the public in 2011. Commissioner Billy Hawkes’s annual report for 2011 reveals the 1,161 complaints related to issues such as unsolicited marketing by text message and email, and unlawful use of CCTV to monitor employees.
Number Of Data Protection Complaints Up 48%
The Data Protection Comissioner’s office received a record number of complaints from members of the public in 2011. Commissioner Billy Hawkes’s annual report for 2011 reveals the 1,161 complaints related to issues such as unsolicited marketing by text message and email, and unlawful use of CCTV to monitor employees.
01 December 2011
Laws On Way To Force Child Abuse Reporting
After this week's continuing focus on allegations of clerical sexual abuse it has emerged today that legislation to introduce mandatory reporting of such allegations should be ready for the next Dáil term. The Minister for Children Frances Fitzgerald has issued a memorandum on the legislation that had already been agreed by the Government.
Laws On Way To Force Child Abuse Reporting
After this week's continuing focus on allegations of clerical sexual abuse it has emerged today that legislation to introduce mandatory reporting of such allegations should be ready for the next Dáil term. The Minister for Children Frances Fitzgerald has issued a memorandum on the legislation that had already been agreed by the Government.
08 October 2012
PPI Banks Named
The Central Bank has announced the names of six banks under investigation for wrongly selling insurance products to customers. Independent reviews have been ordered at each of the banks to investigate the selling of payment protection insurance, calculate the scale of the problem and pay restitution.
PPI Banks Named
The Central Bank has announced the names of six banks under investigation for wrongly selling insurance products to customers. Independent reviews have been ordered at each of the banks to investigate the selling of payment protection insurance, calculate the scale of the problem and pay restitution.
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