05/07/2012

Ulster Bank And RBS Chiefs To Face Committee

Senior management from Ulster Bank will appear before the Oireachtas finance committee this afternoon.

Ulster Bank chief executive Jim Brown will be accompanied by chief executive of UK corporate banking at RBS Chris Sullivan and Jim Ryan, managing director of branch banking at Ulster Bank, at the committee meeting, which begins at 2.30pm.

Ulster Bank said yesterday, for the first time, that compensation would be offered to customers affected by the technical problems.

The way Ulster Bank is handling the technical failure, which has left more than 100,000 customers without access to funds for over two weeks, has been described by the Central Bank as appalling, unacceptable and exasperating.

Ulster Bank said it now expects that the problems will continue into next week, and until July 16th at the earliest.

(H)


Related Irish News Stories
Click here for the latest headlines.

23 February 2018
Oireachtas Must Urgently Regulate 'Vulture Funds' - FF
The Oireachtas has been called to urgently regulate 'vulture funds'. Fianna Fáil Spokesperson on Finance Michael McGrath, made the call following a statement from Ulster Bank CEO Gerry Mallon that the bank may sell off up to 7,000 mortgages. Deputy McGrath said: "The case for full regulation of these vulture funds is compelling.
31 July 2012
CAI Urges Ulster Bank Customers To Complete Online Form
The Consumers' Association of Ireland (CAI) is urging Ulster Bank customers who were affected by the recent technical issues to contact them and complete an online form.
03 July 2012
RBS Say Ulster Bank Problems Could Continue Into Next Week
The ongoing problems at Ulster Bank could continue into next week, parent company Royal Bank of Scotland has said. RBS Chairman Philip Hampton apologised to customers for the technical errors that have led to the disruption of account payments of Ulster Bank customers for almost two weeks.
29 June 2012
Central Bank Concerned By Ulster Bank Delays
The Central Bank of Ireland has said it is concerned by the "unacceptable continuing delays by Ulster Bank in fully resolving its systems issues and the consequent impact on its customers".
06 July 2012
Ulster Bank CEO Waives Bonus As Crisis Continues
In response to political pressure, Ulster Bank chief executive Jim Brown has agreed to waive his annual bonus for 2012 in response to the unprecedented technical crisis that has affected tens of thousands of customers for a third week.