10/07/2012

Ulster Bank Say 'Steady Progress' Being Made

Crisis-hit Ulster Bank has said that most customer accounts have now been updated to reflect the correct balances as at the start of this week.

Around 600,0000 customers have been affected by the IT systems crash, a problem that could potential happen to another bank, Central Bank have warned.

As the unprecedented breakdown of the bank's computer payments system entered its third week, the bank claimed it was now making steady progress updating customer accounts.

But it admitted that manual transactions such as cheque lodgements and withdrawals made in branches have yet to be processed.

A spokeswoman for the bank said: "The weekend has brought steady progress in the processing of automated payments and as a result, the majority of morning account balances for customers are now showing as they should on Monday, July 9."

The bank is sticking to its latest deadline of returning normal service to the majority of its 1.2 million customer accounts in the Republic by next Monday.

(H)

Related Irish News Stories
Click here for the latest headlines.

24 July 2012
Ulster Bank Employee Jailed For Stealing From Accounts
A bank employee has been jailed for two years after stealing a six figure sum from her employer. Sorcha Halpin (27) formerly of Beverton Gardens, Donabate, stole almost €330,000 from Ulster Bank accounts while she was working there.
05 March 2014
Man Arrested Under 'Operation Muster'
A man has been arrested in County Tipperary as part of an "ongoing investigation into organised crime" in the south-east. Gardai detained 12 people in Kilkenny, Waterford and Tipperary following raids at many different premises under 'Operation Muster'.
30 September 2008
'No Frills' Bank Accounts Urged To Combat Financial Exclusion
Universal, no-frills bank accounts should be introduced to bring financially excluded people into the banking system, the Combat Poverty Agency has urged. The agency said that 10% of Irish adults do not have any type of bank account and one in five households do not have a current account.
05 October 2017
Customers Affected By Tracker Mortgage Scandal Rises To 3,500
The number of Ulster Bank customers affected by the tracker mortgage scandal has risen from 2,000 to 3,500. At a meeting of the Oireachtas Finance Committee this morning, 05 October, Ulster Bank executives confirmed that the number of people affected by the scandal had risen.
22 April 2008
Identity Theft Hits Bank Of Ireland Customers
The Bank of Ireland has belatedly admitted the identities of 10,000 customers have been stolen. The bank confirmed on Monday night that laptop computers holding personal details of 10,000 people were stolen last year. It has only now come forward with the information.