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10/07/2012
Ulster Bank Say 'Steady Progress' Being Made
Crisis-hit Ulster Bank has said that most customer accounts have now been updated to reflect the correct balances as at the start of this week.
Around 600,0000 customers have been affected by the IT systems crash, a problem that could potential happen to another bank, Central Bank have warned.
As the unprecedented breakdown of the bank's computer payments system entered its third week, the bank claimed it was now making steady progress updating customer accounts.
But it admitted that manual transactions such as cheque lodgements and withdrawals made in branches have yet to be processed.
A spokeswoman for the bank said: "The weekend has brought steady progress in the processing of automated payments and as a result, the majority of morning account balances for customers are now showing as they should on Monday, July 9."
The bank is sticking to its latest deadline of returning normal service to the majority of its 1.2 million customer accounts in the Republic by next Monday.
(H)
Around 600,0000 customers have been affected by the IT systems crash, a problem that could potential happen to another bank, Central Bank have warned.
As the unprecedented breakdown of the bank's computer payments system entered its third week, the bank claimed it was now making steady progress updating customer accounts.
But it admitted that manual transactions such as cheque lodgements and withdrawals made in branches have yet to be processed.
A spokeswoman for the bank said: "The weekend has brought steady progress in the processing of automated payments and as a result, the majority of morning account balances for customers are now showing as they should on Monday, July 9."
The bank is sticking to its latest deadline of returning normal service to the majority of its 1.2 million customer accounts in the Republic by next Monday.
(H)
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