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30/04/2014
Eircom Suspends Email Over 'Intrusion'
Eircom has issued an apology to its 350,000 email users after an "intrusion" was detected in its service on Tuesday (29 April).
In a statement, the company said it made the decision to restrict service to its customers.
It added that it had alerted the Data Protection Commissioner over the breach.
Staff worked overnight to implement a number of system modifications and customers are expected to have access to their account by this evening, while all pending email traffic has been stored and will be delivered as soon as possible.
The firm added that there is no evidence to suggest any impact to their other systems or services, including customer data.
Eircom said it strongly recommends that customers change their email account passwords today.
In investigation into the cause of the intrusion is ongoing.
(JP)
In a statement, the company said it made the decision to restrict service to its customers.
It added that it had alerted the Data Protection Commissioner over the breach.
Staff worked overnight to implement a number of system modifications and customers are expected to have access to their account by this evening, while all pending email traffic has been stored and will be delivered as soon as possible.
The firm added that there is no evidence to suggest any impact to their other systems or services, including customer data.
Eircom said it strongly recommends that customers change their email account passwords today.
In investigation into the cause of the intrusion is ongoing.
(JP)
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