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13/06/2014
Ombudsman Launches Investigation Into Hospital Complaints
An investigation into how public hospitals handle complaints has been launched by the Ombudsman.
As part of the investigation hospital will be visited, HSE files will be examined and the public will be asked to share their experiences.
It is understood the Ombudsman Peter Tyndall, hopes to find out why complaints to the HSE and Ombudsman are "very low" when compared to other jurisdictions.
There are a number of ways for the public to share their experiences with the Ombudsman, including the website www.ombudsman.gov.ie; by email hsecomplaints@ombudsman.gov.ie; by telephone 1890 22 30 30 or by freepost Ombudsman,18 Lower Leeson Street, Freepost F5069, Dublin 2.
(MH)
As part of the investigation hospital will be visited, HSE files will be examined and the public will be asked to share their experiences.
It is understood the Ombudsman Peter Tyndall, hopes to find out why complaints to the HSE and Ombudsman are "very low" when compared to other jurisdictions.
There are a number of ways for the public to share their experiences with the Ombudsman, including the website www.ombudsman.gov.ie; by email hsecomplaints@ombudsman.gov.ie; by telephone 1890 22 30 30 or by freepost Ombudsman,18 Lower Leeson Street, Freepost F5069, Dublin 2.
(MH)
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