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09/03/2016
HSE Launch #hellomynameis Campaign To Improve Compassionate Care
The Health Service Executive has launched a new initiative to encourage nurses, doctors and other staff to introduce themselves to patients.
The new #hellomynameis campaign is aimed at encouraging more compassionate care.
The campaign was originally launched by Dr Kate Granger in the UK, who had became frustrated with the number of staff who failed to introduce themselves to her when she was an inpatient with post-operative sepsis.
The #hellomynameis campaign is being supported by the HSE as part of the Quality Improvement Division's patient engagement strategy and is included in the division's operational plan for 2016.
The HSE said that staff can greatly enhance or negatively affect patient experiences of services, with simple things such as introducing yourself can put patients at ease and positively influence their experiences of the Irish healthcare system.
(MH/CD)
The new #hellomynameis campaign is aimed at encouraging more compassionate care.
The campaign was originally launched by Dr Kate Granger in the UK, who had became frustrated with the number of staff who failed to introduce themselves to her when she was an inpatient with post-operative sepsis.
The #hellomynameis campaign is being supported by the HSE as part of the Quality Improvement Division's patient engagement strategy and is included in the division's operational plan for 2016.
The HSE said that staff can greatly enhance or negatively affect patient experiences of services, with simple things such as introducing yourself can put patients at ease and positively influence their experiences of the Irish healthcare system.
(MH/CD)
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