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19/09/2017
Ryanair Confirms Six Weeks Of Flight Cancellations
Ryanair has published a full list of flight cancellations to run between Thursday 21 September and Tuesday 31 October.
Up to 50 flights a day are to be cancelled across the airlines services for a period of six weeks. The cancellations have been allocated, where possible, to Ryanair's bigger base airports, and routes with multiple daily frequencies so that Ryanair can offer these disrupted customers the maximum number of alternate flights and routes in order to minimise inconvenience to them.
Passengers due to flight during this period will have been contacted by email by Ryanair with offers of alternative flights or full refunds, and details of their EU261 compensation entitlement.
Ryanair said that it "sincerely regrets and apologises for these cancellations" but highlights that they will affect less than 2% of all customers.
Ryanair's Michael O'Leary said: "While over 98% of our customers will not be affected by these cancellations over the next 6 weeks, we apologise unreservedly to those customers whose travel will be disrupted, and assure them that we have done our utmost to try to ensure that we can re-accommodate most of them on alternative flights on the same or next day.
"Ryanair is not short of pilots – we were able to fully crew our peak summer schedule in June, July and August – but we have messed up the allocation of annual leave to pilots in Sept and Oct because we are trying to allocate a full year's leave into a 9 month period from April to December. This issue will not recur in 2018 as Ryanair goes back onto a 12 month calendar leave year from 1st Jan to 31st December 2018.
"This is a mess of our own making. I apologise sincerely to all our customers for any worry or concern this has caused them over the past weekend. We have only taken this decision to cancel this small proportion of our 2,500 daily flights so that we can provide extra standby cover and protect the punctuality of the 98% of flights that will be unaffected by these cancellations."
The full list of cancelled flights is available here.
(MH)
Up to 50 flights a day are to be cancelled across the airlines services for a period of six weeks. The cancellations have been allocated, where possible, to Ryanair's bigger base airports, and routes with multiple daily frequencies so that Ryanair can offer these disrupted customers the maximum number of alternate flights and routes in order to minimise inconvenience to them.
Passengers due to flight during this period will have been contacted by email by Ryanair with offers of alternative flights or full refunds, and details of their EU261 compensation entitlement.
Ryanair said that it "sincerely regrets and apologises for these cancellations" but highlights that they will affect less than 2% of all customers.
Ryanair's Michael O'Leary said: "While over 98% of our customers will not be affected by these cancellations over the next 6 weeks, we apologise unreservedly to those customers whose travel will be disrupted, and assure them that we have done our utmost to try to ensure that we can re-accommodate most of them on alternative flights on the same or next day.
"Ryanair is not short of pilots – we were able to fully crew our peak summer schedule in June, July and August – but we have messed up the allocation of annual leave to pilots in Sept and Oct because we are trying to allocate a full year's leave into a 9 month period from April to December. This issue will not recur in 2018 as Ryanair goes back onto a 12 month calendar leave year from 1st Jan to 31st December 2018.
"This is a mess of our own making. I apologise sincerely to all our customers for any worry or concern this has caused them over the past weekend. We have only taken this decision to cancel this small proportion of our 2,500 daily flights so that we can provide extra standby cover and protect the punctuality of the 98% of flights that will be unaffected by these cancellations."
The full list of cancelled flights is available here.
(MH)
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